Frequently Asked Questions
Everything you need to know about our high-performance waterproof gear.
Are Sealskinz products truly 100% waterproof?
Yes, our products featuring our patented three-layer technology are 100% waterproof, windproof, and breathable, designed to withstand the harshest outdoor conditions.
How should I wash and care for my waterproof socks?
To maintain performance, machine wash on a low temperature (30°C/85°F) and drip dry. Avoid direct heat sources like radiators and do not iron or dry clean.
What is your return policy for international orders?
We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs for international orders are the responsibility of the customer.
Do you offer a warranty on your products?
We stand by our quality. Most of our waterproof products come with a 2-year limited warranty against manufacturing defects to ensure your gear lasts.
How can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking link and unique ID to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.